I've worked in client services for years, and my mantra has always been simple: "It doesn't matter what we sell. People buy trust from us."
Trust is difficult to build and easy to break. When paired with authority (not authoritarianism), it creates a powerful position from which to truly help organisations navigate complex digital challenges.
That's why Kingsbury Consulting was built on independence - so we can deliver value without a hidden agenda or vendor bias.
